cvc6 Privacy Policy

1. Introduction & Applicability

cvc6 ("we", "us", or "platform") is fully committed to protecting the privacy of website and service users ("you" or "user"). This privacy policy explains what types of information we collect, how it is used, with whom it may be shared, and how you can keep control of your own data.

By accessing or registering on cvc6's website, mobile site, or any digital channel, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us at [email protected].

This policy applies to users in Bangladesh and is effective for all adult members (aged 21 or older).

2. Information We Collect

cvc6 collects user information in several ways. Details are provided below:

2.1 Information Provided Directly

Information you provide when registering an account or using our services includes:

• Full name, date of birth, and national identity card details
• Mobile number and email address
• Payment details related to bKash, Nagad, Rocket, Upay, or bank accounts (for transaction verification only)
• Documents required for identity verification (as part of the KYC process)

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser information and operating system
• Browsing patterns on the site, page visits, and session duration
• Information collected through cookies and similar tracking technologies

2.3 Transaction Information

Detailed records of deposits, withdrawals, and betting activity are stored securely in our system. This information is used for account verification, fraud prevention, and maintaining regulatory standards.

3. Purpose of Data Use

cvc6 uses collected information for the following purposes:

• Account Management: To handle registration, login, and account security.
• Payment Processing: To carry out secure transactions via bKash, Nagad, Rocket, Upay, and bank transfers.
• Service Improvement: To analyze user experience and improve the platform.
• Customer Support: To resolve issues via live chat and email.
• Fraud Prevention: To detect and counter unauthorized activity.
• Responsible Gaming: To operate automated alert systems that help prevent excessive betting.
• Legal Compliance: To comply with applicable laws and regulations.

4. Data Storage & Security

4.1 Security Measures

cvc6 uses industry-standard technology to protect your personal information. Our SSL (Secure Socket Layer) encryption keeps all data transfers secure. Server-level firewalls and access controls are in place to prevent unauthorized entry.

Sensitive payment information is stored in encrypted form and can only be accessed by authorized personnel. Full card numbers or PIN codes are never stored in our system.

4.2 Data Retention Period

Your information is retained while your account is active. Even after an account is closed, some data may be kept for a defined period to meet legal and regulatory requirements. Once that requirement ends, data is securely deleted.

5. Sharing Information with Third Parties

cvc6 does not sell or rent your personal information to third parties for commercial purposes. However, information may be shared in the following circumstances:

• Payment Processors: With bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
• Game Providers: With game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe to deliver gaming services.
• Legal Authorities: When required by court order or government directive.
• Security Partners: With technology partners engaged in fraud detection and prevention.

All such third parties are contractually bound to uphold our own privacy standards. They may only use the information for the specific purpose it was shared.

6. Cookie Policy

The cvc6 website uses cookies and similar technologies. Cookies are small text files stored on your device. The types of cookies we use are:

6.1 Essential Cookies

These cookies are necessary to maintain login sessions, verify security, and ensure the core functionality of the site. Without them, the site will not work properly.

6.2 Functional Cookies

These cookies are used to remember your preferences, such as language selection and game settings. They help make your experience smoother.

6.3 Analytics Cookies

We use cookies to analyze how users are using the site. This information helps improve the quality and performance of the site. You can disable cookies from your browser settings, though some services may become limited as a result.

7. User Rights

You have certain important rights over your own information. cvc6 fully respects these rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: If any of your information is incorrect, you can ask for it to be corrected.
• Right to Deletion: In certain cases, you can request that your account and data be deleted, though this may not be possible where legal obligations apply.
• Right to Object to Processing: You can object to the use of your information for certain specific purposes.
• Right to Data Portability: You can request to receive your information in a standard format.

To exercise these rights, email us at [email protected] or contact us via live chat.

8. Protection of Minors' Data

cvc6 strictly does not provide services to anyone under the age of 21. We do not knowingly collect any information from minors. Age verification is mandatory at registration.

If a minor's information enters our system for any reason and comes to our attention, that information will be deleted immediately and the associated account will be closed.

9. International Data Transfers

Servers belonging to game providers or technology partners may be located outside Bangladesh. In such cases, your information may be transferred internationally. However, for any such transfer, we ensure that:

• Third parties follow appropriate data protection standards.
• They are contractually obligated to protect your information.
• Only the necessary information is shared, not a complete profile.

10. Policy Changes & Notification

cvc6 reserves the right to update or revise this privacy policy at any time. In the event of significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notice will be displayed on the website's home page.
• The "Last Updated" date at the top of this page will be changed.

If you continue using cvc6 after the revised policy is published, it will be assumed that you have accepted the terms of the new policy. You are therefore advised to read this page regularly.

11. Contact Us

If you have any questions, requests, or complaints regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali and English after logging in to the site

Our support team is always ready to respond to your questions as soon as possible. Data protection requests are treated with the utmost seriousness.