cvc6 Frequently Asked Questions
Accounts, deposits, withdrawals, bonuses, cricket betting, and casino — find detailed answers to all your questions right here.
Whether you are new to cvc6 or a returning player, having the right information when you need it matters. The Q&A sections below will give you a clear understanding of everything from account verification to VIP benefits, payment methods, cricket betting, and live casino. If you cannot find your question, contact us directly via 24/7 live chat or email.
Account Verification
Account verification confirms your identity and prevents unauthorized use. It keeps your funds secure and ensures withdrawals reach the rightful owner. cvc6 treats every user's security as its top priority, which is why this process is handled under SSL encryption and a fair play policy.
A National ID Card (NID) is generally the most accepted document. A valid passport or driving licence can also be submitted. Every part of the document must be clear and legible — blurry or cropped images are not accepted.
Yes, the name on your cvc6 account must match the name on your bKash, Nagad, Rocket, Upay, or bank account. A name mismatch can hold up withdrawals. So use your correct name at the time of registration.
In most cases, verification is requested before your first significant withdrawal. However, it may be requested at any time for security reasons. Having your documents ready in advance speeds up the withdrawal process.
If your verification is rejected, the support team will usually explain the reason. The most common reasons are blurry images, expired documents, or a name mismatch. Correct the issue and resubmit, or get direct help via 24/7 live chat.
Casino & Table Games
In a live dealer game, a real dealer runs the game in real time from a studio. You can watch on your screen as cards are dealt or the roulette wheel is spun. You can also chat with the dealer through the chat feature. It can be enjoyed on any device with an internet connection.
Teen Patti is a three-card game where the player's hand is compared to the dealer's hand. The best hand wins. Andar Bahar is simpler — one card is revealed and you bet on which side the matching card will appear: Andar (left) or Bahar (right). Both games are suitable for beginners.
In roulette, a wheel is spun and the number where the ball lands determines the winner. You can bet on a specific number, colour (red/black), odd/even, or a range of numbers. You will find two variants — European and American. Bet ranges cover everything from low stakes to high stakes.
Each table has its own minimum and maximum betting limits, which are clearly displayed in the game lobby. At cvc6 you will find options ranging from low-stakes tables to high-stakes tables, so every type of player can play comfortably.
Cricket & Sports Betting
Live in-play betting means placing bets in real time while a match is ongoing. Odds update quickly as overs are bowled, wickets fall, or the run rate changes. You can bet on the next ball, over, or wicket at any moment — it is the most exciting way to experience cricket betting.
An accumulator bet combines multiple matches or markets in one bet. If every selection is correct, the odds multiply, giving you the chance of a big win from a small stake. However, if one selection is wrong, the entire bet is lost. Experienced bettors tend to use it with a limited number of selections.
At cvc6 you can bet on BPL, the T20 World Cup, IPL, and other international tournaments. Place bets across various markets — match winner, top batter, leading wicket-taker, over/under runs, and more. For example, you can even bet on the Man of the Match in a Bangladesh vs India game.
If a match is declared a no-result due to rain or any other reason, the full stake is generally refunded (void/cancelled). In an accumulator bet, that selection is removed and the rest of the selections are used for settlement. The specific rules for each market can be found on the betting page.
How to Deposit
The minimum deposit amount at cvc6 is ৳100 across all payment methods. Whether you use bKash, Nagad, Rocket, Upay, or bank transfer, this limit applies. You can start with a small amount and there is also a chance to get a 200% bonus on your first deposit.
cvc6 does not charge any deposit fees. However, your payment provider (such as bKash or your bank) may apply its own transaction charges. Contact your own app or bank for details about those charges.
Sometimes a deposit may take a moment to appear due to delays in the banking or mobile payment network. Wait a few minutes and refresh the page. If the issue persists, contact live chat with your transaction reference number and we will resolve it quickly.
Log in to your cvc6 account, go to the deposit section, and select bKash as your payment method. Send the amount to the indicated bKash number and submit the transaction ID. The entire process is completed within a few minutes.
cvc6 currently accepts bKash, Nagad, Rocket, Upay and bank transfer (major banks including Dutch-Bangla, BRAC Bank, and Islami Bank). These methods work equally for both deposits and withdrawals.
VIP Programme
The cvc6 VIP programme has four tiers in total: Bronze, Silver, Gold, and Platinum. Weekly cashback and other benefits differ at each tier. Your tier is determined automatically based on your activity.
Weekly cashback rates: Bronze — up to 0.2%, Silver — up to 0.4%, Gold — up to 0.6%, and Platinum — up to 0.8%. This cashback is added to your account at the end of each week based on your eligible net losses.
You can move up automatically through regular gameplay and betting activity. The more active you are, the faster you progress. The support team will notify you when you reach Silver, Gold, or Platinum.
Higher VIP tiers may offer special promotions, faster withdrawal processing, and a dedicated account manager in addition to the weekly cashback. Platinum members receive the highest priority service.
Your VIP tier cashback rate is applied to your net losses for the week. For example, if you are on the Gold tier, you will receive up to 0.6% cashback on your eligible net losses for that week. It is calculated every Monday and added to your account.
Still have questions? We are here to help.
The cvc6 support team is available in Bengali and English, seven days a week, twenty-four hours a day.
Live Chat — Available 24/7
[email protected]